Portfolio for CRM Technology Consultation

Fonterra

Project Overview
Industry : MNC in Dairy Product Manufacturing and Retail Sales
Solution : Business Consultancy, Technical Analysis and Project Management
Task Performed :

• Provide business consultancy advice and analysis to system implementation and integration
• Identify key gaps of current business processes and propose streamlining through process re-engineering
• Define business plan, key priorities and resource allocation
• Perform feasibility studies and Business Readiness Assessment
• Project management, making sure that project deliverables were met and delivered on time
• Provide training to users