What is Zoho CRM Plus?
Zoho CRM Plus, a brand new product with the objective of enabling you to seamlessly manage all customer-centric activities from one central place.
Zoho CRM Plus goes beyond sales-force automation and helps you manage all pre-sales, sales and post-sales activities. These include customer focused tasks related to marketing, sales, customer deliverables and customer support.
This also dissolves the demarcation that exists among the various departments of an organization, thereby helping you serve your customer better. For an example, please download here.
True to its name, Zoho CRM Plus offers complete customer relation management PLUS loads of other features for the price of one.
More than just the Standard CRM Solution
Reach out to prospects
Sending out regular email campaigns doesn't have to be tiresome. With a variety of tools including mass emails, professional templates, real-time analytics, and advanced reports, Zoho CRM Plus makes it easy to design, send and track all your email marketing campaigns.
Design your own templates
Successful email marketing campaigns start with beautifully-designed templates. Zoho CRM Plus makes it easy to craft the perfect email campaign that looks great across all devices. Get the look you want with the drag-and-drop editor by adding images, fonts, etc and leave your brand's personal touch on every email you send.
Convert visitors into customers
Your website is popular. You get thousands of visitors everyday. But how can you convert these potential prospects into customers? Zoho CRM Plus actively records every interaction so you can understand how visitors are interacting with your website in real-time. Connect with customers in minutes and wow them with quick, efficient customer support.
Connect through social media
Complement your email marketing efforts with social media. Promote campaigns on Facebook, Twitter, and LinkedIn and reach a wider audience. Leveraging the power of social media starts with creating and sharing amazing content. But how do you know what content is working for your brand? From increasing reach by publishing content to monitoring social media for brand mentions, Zoho CRM Plus has you covered.
Work and collaborate as a team
Have an awesome idea to share with your team? Save your idea as a draft, brainstorm it with your team, tag your team members for feedback, and make better decisions.
Sales force automation
Provide your sales team with sophisticated sales management functions like lead generation and qualification, sales pipeline analysis, sales stage and probability analysis. With a plethora of sales force automation modules you can forecast sales, track all business opportunities, identify bottlenecks in the sales process, and utilize customer data for future cross-selling / upselling opportunities.
Use campaign management, email marketing, and web forms to effectively plan marketing expenditures and improve the quality of your lead generation process. In addition, campaign management integrated with leads and opportunities modules helps your organization measure campaign performance and effectiveness.
>> More information of Zoho CRM Plus